Water damage is the #1 commercial insurance claim. We make sure it isn't yours.
The hours between a leak and its discovery are when buildings break. SMART installs the sensors, monitors them around the clock, dispatches a certified technician to your property — or triggers a remote shutoff — before water becomes damage.
Continuous coverage. Documented response. One phone number.
Water is the most expensive thing to ignore in a building.
Water damage is the leading source of commercial property claims in Canada — ahead of fire, theft, and weather. Most events start as a small leak running for hours before anyone notices.
Leaks run for hours before discovery.
A small pinhole or stuck-open fitting can release thousands of litres into ceilings, walls, and floors before a tenant calls. By the time it's discovered, the remediation has already started.
A $200 fitting failure becomes a $50,000 claim.
The cost of water damage isn't the water — it's the drywall, the flooring, the equipment, the tenant displacement, and the lost rent. Catastrophic events cost an order of magnitude more.
Insurance premiums climb after every claim.
Repeated water claims raise premiums, narrow coverage, and in some markets trigger non-renewal. Brokers increasingly ask "what's your water-loss prevention program?" before quoting.
Four layers working together.
An IWM program isn't a sensor on a wall. It's a stack — instrumentation, intelligence, intervention, and response — designed to close the gap between a leak starting and the building taking damage.
Measure
Wireless leak sensors at every risk point. Flow meters on the mains. Continuous baseline against per-property normal.
Manage
Every alert goes to our operations team within seconds. Real events trigger response. Nuisance alerts are filtered, not forwarded.
Monitor
Flood alerts triggered instantly — cutting water before damage compounds.
Protect
The SWS Water Management team reviews existing alerts and documents how/ when issues are resolved. The team then analyzes future data to ensure the building remains protected.
What happens when there is a flood or leak
A leak event isn't an outage — it's a sequence. Detection, triage, intervention, response, documentation. Here's the sequence as it actually runs.
Detect
Wireless sensor registers abnormal flow rate or moisture. Signal sent within 8 seconds.
Hardware · TechTriage
SMART operations confirms the event is real, not a known scheduled event or nuisance signal.
SWS Water Management TeamStop
Sensor triggered. Property contacts notified by call or text. Operator stops water flow.
SWS + propertyRespond
Certified SMART technician on-site. Damage assessed. Cause identified. Water restored if safe.
SWS Water Management TeamDocument
Full incident report — timestamps, photos, intervention log — formatted for insurance and ownership.
SMART operations
Tell us about your property.
A site visit and written quote are free across our service area. A coordinator will get back to you the same business day to confirm scope and schedule the visit.
Connect with Us
For active repairs, urgent failures, or properties needing fast turnaround — calling is the fastest way to get on the schedule.